How to boost employee wellbeing | Wire Tech
Worker wellbeing is a steady technique, not a ‘one and completed’ process, says Rachel Fellowes, chief wellbeing officer at Aon.
Because the chief wellbeing officer {of professional} companies multinational Aon, Rachel Fellowes is answerable for the office welfare of some 50,000 folks.
The welfare of Aon’s international workforce is actually “a big element” of her job, she tells SiliconRepublic.com. Nevertheless it’s not all she does.
“Along with serving to make Aon’s workforce extra resilient, I additionally set the exterior technique to assist shoppers obtain the identical objective.”
Office wellbeing grew to become a key precedence for mere survival in addition to expertise retention for lots of organisations throughout the pandemic.
“As wellbeing continues to develop as a precedence for organisations around the globe, my function helps show what a profitable wellbeing programme seems to be like and helps shoppers construct out methods that greatest go well with their workforce,” Fellowes explains.
However what’s office wellbeing? Can it’s outlined? “At Aon, we outline wellbeing throughout a number of important dimensions: bodily, psychological, emotional, monetary and social.”
‘A pattern that we’re seeing from employers is that many are implementing new programmes, however struggling to measure the precise success of this system or know if it’s actually making an impression on their workers’ wellbeing’
– RACHEL FELLOWES
Sustaining a wellbeing technique at work would possibly sound a little bit frivolous to some folks, however Fellowes believes it is rather essential to have in place so workers are joyful and subsequently productive.
Aon’s wellbeing technique is knowledgeable by information. For exterior shoppers, Fellowes says that whereas heaps are implementing wellbeing programmes, many are struggling to trace the efficacy of those.
“Proper now there are such a lot of choices on the market, and a pattern that we’re seeing from employers is that many are implementing new programmes, however struggling to measure the precise success of this system or know if it’s actually making an impression on their workers’ wellbeing.”
Aon makes use of a efficiency tracker for company wellbeing referred to as the Human Sustainability Index. The device helps employers develop “extra knowledgeable wellbeing methods to higher perceive what must be completed” when it comes to worker happiness.
Utilizing the info from the index, corporations can “make significant adjustments for themselves, their groups and finally the organisation”.
Internally, Aon follows a coverage that it calls ‘sensible working’ – it’s an method that lets staff select their very own profession paths and the place they work.
The corporate’s chief folks officer, Lisa Stevens, spoke about sensible working in additional element as a part of a panel occasion at Future Human final yr.
‘It is very important be proactive and method these conversations with a dose of humanity… Collective, actual conversations are way more interesting to expertise’
– RACHEL FELLOWES
As a part of the autonomy method, Aon gives staff with entry to no matter assets they might must help their very own particular person wellbeing, Fellowes says.
“For instance, digital counselling, wellbeing apps, movies and webinars on matters like diet, psychological well being and train present digital assets for colleagues no matter location.”

Rachel Fellowes. Picture: Aon
And Aon has lately launched its personal wellbeing platform referred to as Burnalong so workers can entry these assets on demand.
“We additionally provide colleagues entry to Worker Help Programmes at no cost, confidential and 24/7 help and assets to assist navigate life’s challenges and stressors, from psychological and emotional well being help to authorized steerage and monetary wellbeing,” says Fellowes.
After all, Aon is a large firm with huge assets at its disposal. The truth is that not each employer can afford to supply its personal tailormade programmes for worker wellbeing.
What recommendation does Fellowes have for these employers? She recommends prioritising wellbeing from the outset – “Take into account it a crucial element of workforce sustainability.”
Employers ought to consider wellbeing when it comes to their wider firm targets. “Leaders ought to develop a holistic perspective on wellbeing efficiency and provide a platform to evolve over time because the wants of people, groups and organisations change.”
This implies asking themselves what wellbeing means for his or her workers and the way they can assist workers thrive in a means that can also be conducive to the corporate’s targets.
“It is very important be proactive and method these conversations with a dose of humanity,” Fellowes recommends. “Collective, actual conversations are way more interesting to expertise. Retention and sustainability will observe as soon as corporations frequently try to enhance the general worker expertise.”
Her parting piece of recommendation is that worker wellbeing is extra a method than a “one and completed” process.
“It should incorporate listening, evaluation and evolution in order that it adapts to the particular wants of every organisation’s workers.”
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How to boost employee wellbeing