Not Seeing Medium Payouts. I haven’t been paying attention to my… | by Teri Radichel | Bugs That Bite | Jan, 2023 | Tech Lance

I haven’t been being attentive to my medium payouts as a result of lately, regardless of how a lot I write or how many individuals clap or what number of followers I get, the payout is about $2.

That is so acquainted. It jogs my memory of the state of affairs of my first information breach, the place I constantly received $2 after which my funds stopped.

Can be ironic or coincidental or one thing. Although on this case, I’ve nothing to do with the website configuration. It’s actually as much as Medium to ensure this stuff are working correctly or notify the client if there may be any concern with the info the client has entered or an issue with the combination of Medium and Stripe.

Attempting to determine what’s going on

Nicely, although it’s solely $2, I seen some time again I wasn’t getting the funds. It wasn’t value my time to hassle about it, however I lately began wanting round to see what’s going on.

Initially, my tackle on my tax info was old-fashioned, so I up to date that. I don’t recall getting a request for brand new info at my main Medium e-mail tackle or the one which was on the tax type. I additionally don’t suppose that my previous tax info would have brought on an issue for Medium. It might solely be an issue for me when getting paperwork by mail, which I by no means have that I do know of, from Medium.

I searched by means of all my emails for any emails from Medium that may be associated to this tax type or Medium and Stripe. I’m not seeing something saying there is a matter with my funds. Medium is reporting the quantity I’m making every month in e-mail, although I’m not seeing it in my checking account.

As I simply wrote, emails for my blogs weren’t going out both lately.

I imagine that’s mounted now. However it makes me marvel what different emails I’ll have missed.

As well as, I can’t discover any emails from Stripe.

Nicely, I learn that with out a correct tax type I may not get funds. It’s not clear if I’ll obtain the funds that I didn’t obtain up to now if the tax type was the problem. However I don’t see the way it may very well be.

Can’t confirm or change the Stripe account related to Medium

I’ve one other concern as properly. I can’t see the Stripe settings in Medium or what Stripe account is linked to my Medium account. I seemed by means of all of the settings I might discover on Medium. The one factor I discovered was a hyperlink to the “Stripe Dashboard” which has a login to Stripe.

OK however I don’t know what e-mail I used to enroll to Stripe. I’ve searched all my emails and I don’t see any emails from Stripe in any respect. I attempted each e-mail tackle I can consider together with all people who existed in my Medium account on the password reset possibility on Stripe. None of them are linked to a Stripe account.

I arrange a brand new Stripe account and logged in from that Stripe Dashboard hyperlink in Medium and don’t see something associated to Medium.

So my query is, how am I purported to know what’s linking my Medium account to a Stripe account? How can I do know if another person linked their very own Stripe account to my Medium account and is receiving my $2 per 30 days. (Woo. Don’t spend it multi functional place, hacker, if that’s the case.)

I attempted to go looking for now to alter the Stripe account related to my Medium account. I discovered a web page to use for the companion program so I went by means of that. I’m already within the companion program. There was no hyperlink to change or specify my Stripe account.

I hope there may be nothing improper with the Medium/Stripe integration. Troy Hunt simply had a problem with Stripe integration, however I haven’t been getting funds for months so it’s in all probability not the identical concern.

The opposite drawback is — I can’t contact Medium as a result of the contact web page isn’t working. I wrote about that right here. I’m unsure if it’s directing to another area apart from Medium.com or that portion of the location is on one thing I’ve blocked or what.

[Update: I figured out why the contact form wasn’t working — was in an incognito window. Submitted a request and hoping can get this resolved quickly.]

Possibly I’ve to name Stripe to strive to determine from their aspect learn how to get the e-mail for the account related to my Medium funds. It actually looks like there ought to be a method to confirm or modify this on Medium.

I might spend much more time looking out round and making an attempt to determine this out however I’ve extra necessary issues to do proper now. I want no matter is improper right here would magically repair itself and I might get the funds because of me. I’m certain it received’t be that easy.

Teri Radichel

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Not Seeing Medium Payouts. I haven’t been paying attention to my… | by Teri Radichel | Bugs That Bite | Jan, 2023

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